Nokia Care Centre Mobile Phone Recycling

Monday, March 22nd, 2010 at 5:35 pm

Nokia has opened a new Nokia Care Centre in Woodmead, Johannesburg, South Africa.  The idea is to offer a “one-stop shop” for cconsumers. In addition to providing a repairs service, support is also available for other Nokia services such as their Ovi Store, Music Store and messaging. There are now 21 Nokia Care branded touch points around South Africa.

Nokia’s objective is to better meet their customers’ after-sales needs and to help them get the best from Nokia’s products and services. The Care Centre features Nokia’s range of mobile phones, accessories, their music store and other services.  Interactive touch screen technology aims to provide a walk-through experience and the ability to try out products.

Nokia will complement their repair service with onsite support and guidance on synchronising Nokia devices with laptops, backups and other technical support as needed.

Nokia is currently running the world’s largest voluntary mobile device recycling scheme.  Over 5 000 Nokia Care Points provide drop-off facilities throughout the world. Woodmead is the latest and features a fixed recycle bin.  Visitors can drop any brand of mobile device in the bin for safe recycling. Nokia say that up to 80% of any of their devices is recyclable. The recovered plastics are used to fuel the recycling process, which minimises e-waste.

Nokia has launched the Woodmead Care Centre in partnership with Reconnect Mobile and the combined expertise and guidance is designed to ensure customer care best practice.

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