Best-selling small business author Andrew Griffiths. Picture: Supplied Source

Tuesday, October 11th, 2011 at 3:55 am

Best-selling small business author Andrew Griffiths. Picture: Supplied Source
Answer the phone for a few hours. See what your customers are asking for, what they need and what their expectations are. This is also a nice way to check in and see how your own expectations and beliefs are matching up with what your customers are
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